South Coast Movers

South Coast Movers - Reviews

Real-time Customer Service (page 8)

south coast movers reviews

Our Customers information is all confidential

This is a small portion of real-time planning with South Coast Movers and our customers along with stamped dates and time. These are a few of our customers that we have communicated with via text. Everyone can't be on their phones planning personal services or talking over the phone and being at their place of employment so we make it as convenient as possible to plan your move with our moving company.

South Coast Movers also gives verbal move quotes and book moves over the phone. After we give a verbal move quote, we follow up with a texted move quote or most of the time we just send out an email with an estimate and move confirmations.




     ****th, I am at the apartment waiting on movers.
1/6/18 12:16 PM

     Phyllis, I just talked to your movers and they are still in your move window...their ETA to your apartment is 45 mins.
1/6/18 12:16 PM

      Hello, Phyllis, South Coast Movers. Just looking for some feedback to see if all went well with your move.
1/8/18 12:18 PM

      Yes ****k and Gab****l were very nice and professional. I referred you services to my niece. She will need a mover soon...
1/8/18 6:19 PM

      Great, we'll look out for your niece. Have a great day.
1/8/18 6:33 PM


     Hi Tysha, South Coast Movers. I can get you in tomorrow between 10-12 noon. I just need your move from and to addresses.
1/9/18 11:59 AM

      Tysha, your movers should be there right about 12 OK??

      Okay 👍
1/10/18 11:33 AM

      Tysha, South Coast Movers. Just a follow up to see if all went well with your move and were you charged what you were quoted.
1/11/18 9:29 AM

      It went great....I thank you so much...I need you again I will call in a minute.
1/11/18 9:36 AM

      Glad we could help you out at the last minute...have a great day!
1/11/18 9:38 AM

Villina (several moves)

     Moving furniture to storage from extra space storage:
**45 Richmond, houston, tx 77027.
Moving it to: Public Storage **32A Westheimer Road Houston, TX 77027.

1/9/18 4:08 PM

     Villina, you are all set between 1-3pm tomorrow, your movers will call or text you 1/2 hr before they get to the storage so you guys can meet up together.
1/9/18 4:12 PM

1/9/18 4:17 PM

      Villina, thanks again for the repeat business. Call us whenever you need your move out. Have a great day!
1/11/18 9:44 AM

      Yes I will, thanks again.
1/11/18 9:51 AM

Tessa E (several moves)

     That works for me! Thank you.
1/19/18 2:50 PM

     OK, good but don't go to the storage until your movers call you to meet you there.
1/19/18 2:51 PM

     Ok sounds good. Friday the 26th yes?
1/19/18 2:52 PM

      Yes ma'am.
1/19/18 2:53 PM

1/19/18 2:55 PM

      Tessa, are we still on to move you out of storage tomorrow? South Coast Movers?
1/25/18 5:54 PM

      Yes, thank you.
1/25/18 5:57 PM

      OK, wait until they call you so you both can meet at the storage at the same time.
1/25/18 5:58 PM

 1/25/18 5:59 PM
      Tessa, South Coast Movers. Just a follow up to see if all went well with your move and a thank you for the repeat business.
 1/27/18 1:10 PM

      Everything went well thank you.
 1/27/18 1:12 PM

Bobby B (repeat customer/fail)

      Bobby, South Coast Movers. Sorry for the delay I was seeing if we had moves come up in your area on the 5th or 6th...none. Best I can do is $**5 coming out of Missouri City. Let me know if that will work.
2/3/18 2:17 PM

     That will work!
2/3/18 2:28 PM

     I can get you a window between 12-2 on the 5th. I just need your apt# on Memorial Heights.
2/3/18 2:31 PM

     ****10, I appreciate you
2/3/18 2:37 PM

      You are all set, your movers will call or text you 1/2hr before they get out to your house. Thank you for being a repeat customer too.
2/3/18 2:39 PM

      Thank you.
2/3/18 6:56 PM

      This is Bobby Burch. I was given a window of 12 to 2pm to be moved today. My roommate was waiting at the house for your company, but can not wait any longer. We will have to reschedule. Can we do the move tomorrow in the morning. If not, I understand.
2/5/18 2:02 PM

      Bobby, we apologize for that missed move. There were some office issues that has just been resolved. Being a good customer and patient person I will take $*0 off and get you back in the saddle between 10-11am. tomorrow.
2/5/18 3:27 PM

      Thank you. I hope to see y’all in the morning.
 2/5/18 3:29 PM
      Yea they'll definitely be out to your place tomorrow and will call or text you 1/2hr before they get there.
 2/5/18 3:38 PM

      Ok...thank you.
 2/5/18 3:41 PM

      Bobby, we are looking at rain tomorrow, can we get your crew out between 8-10am? Just trying to stay ahead of the rain.
 2/5/18 6:23 PM

      Sounds great!
 2/5/18 6:57 PM

      Will do, they will call or text you 1/2hr before they get to your house, have a nice evening!
 2/5/18 7:00 PM
      Hello Bobby, Sorry again for the fumble with your move. Glad to see it came back together and thanks again for being a return customer. We really do appreciate it and hope it reflects in our service and prices.
 2/7/18 4:35 PM

      Thank you! Y'all did a great job!
 2/7/18 4:36 PM

Julie B (several moves)

    Thanks can y’all please call/text my fiancé’s phone. 713 *** 40*9?
2/5/18 4:46 PM

    I believe we have his number from his last move. I'll add the number and they'll call / text him 1/2 hr before they get there a gate code?.
2/5/18 4:51 PM

    Yes. #4**5
 2/5/18 4:51 PM

    OK, you guys are all set. Have a nice evening.
 2/5/18 4:53 PM

    Just a heads up we have 90% chance of rain tomorrow...we'll get it done but expect rain delays OK?

    Delays regarding yalls arrival time or just the moving process? Either is okay. Just wanted to be sure we are prepared on our end.
 2/5/18 6:45 PM

    No crew has one small move before you. It is a 90% chance of rain, that and traffic slows down moving. Just wanted you to be aware.
 2/5/18 6:48 PM

    Okay thank you for the heads up!
 2/5/18 6:49 PM
    Julie, South Coast Movers. Just a follow up to see if everything went well with your move.
 2/12/18 12:39 PM

    Yes went well. Thanks!
 2/12/18 1:06 PM

Conner B

    South coast this is Connor. My move quote is a flat rate according to my inventory correct?
2/10/18 1:26 PM

    Yes that is correct. That rate consist of inventory, stairs and miles.
2/10/18 1:32 PM

    OK can I set this up for 2-11-18 for that time frame?
 2/10/18 1:36 PM

    All set, just make sure the info you provided with contact number and addresses are correct.
 2/10/18 1:42 PM

    Just a follow up on your move to see if your final price was what you were quoted and about the service you received from our company. South Coast Movers.
 2/12/18 7:02 PM

    It went great! Those guys were so fast. GREAT move again! The price was exactly what I was quoted. Thanks sooo much!
 2/13/18 10:08 AM

This format of open text is something we started back in March, 2017. Something that not only helps with communication but also gives our customers a majority of our discussions concerning their move, move cost, moving date etc.

Most people who do receive a good move simple does not have time or just don't care to give an online comment with Yelp, Google, Facebook and other media sites. There are a lot of moving companies, well not just moving companies but companies in general  that will give discounts for a few stars somewhere online.

There are even people who have contacted us on how they can post 5 Star reviews on Yelp and other reviews services for a fee. South Coast Movers would not suggest for any business to adopt these practices. A Company has to realize once their company start paying for this type or service should be warned that they can not stop paying for that type of reviews for their company. Why? Because these same unscrupulous people can remove the 5 stars they fraudulently posted and begin to 1 star your company or write scams about your company if they are not paid.

Movers to and from:

Dallas / Fort Worth - Austin - San Antonio - Lufkin - Lubbock - Corpus Christi - Beaumont - College Station - Bryan - Galveston

South Coast Movers can get you moved from Austin to Houston as well as moving you from Houston to Austin. Need a packing service for your city to city move? See our low prices when moving from Houston to Austin

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